Author [ES] [CA] [PL] [PT] [IT] [DE] [FR] [NL] [DK] [NO] [GR] [TR] Topic: Cam Bucket Service Bulletin  (Read 467407 times)

0 Members and 1 Guest are viewing this topic.

Offline iExplorer

  • Explorer God
  • *****
  • Posts: 3370
  • Coat Hanger
  • City / Town: Cary, NC
  • Country: United States
Cam Bucket Recall
« Reply #10 on: January 17, 2013, 05:04:40 PM »
*Originally Posted by Olympus [+]
Recalls are their for safety related defect..brakes & steering etc
Service Bulletins / product updates for in service modification & rework for non safety faults
...which are performed ONLY at customer request, right?


Facebook
Nova Scotia on Explorer

Offline Kenandmaureen

  • Explorer Master
  • ****
  • Posts: 1020
  • Love my Bikes and Any sport
  • Bike: Ducati 996/Honda VFR
  • City / Town: Woodbridge
  • Country: Suffolk England
Re: Cam Bucket Recall
« Reply #11 on: January 17, 2013, 05:19:14 PM »
*Originally Posted by moggi1964 [+]
Ken, did they give a VIN range?

Does anything appear on your My TRiumph online acount?


I quoted my own and got the answer.  I can only suggest you contact them or your dealer.  Not prepared to list my VIN but I bought the bike in April if this helps.   
One Life Live it.

Offline Olympus

  • Explorer Master
  • ****
  • Posts: 1273
  • If it has tits or tires there will be trouble
  • Bike: The best colour Blue
  • City / Town: Rochester, Kent
  • Country: United Kingdom
Re: Cam Bucket Recall
« Reply #12 on: January 17, 2013, 05:37:47 PM »
*Originally Posted by iExplorer [+]
...which are performed ONLY at customer request, right?

Not always I'm sorry to say
Certainly when a car or HGV goes into a workshop they will check to see if any service bulletins are available ...if there are generally these will be uploaded without the customer even knowing.
The view taken is that these are at the manufactures cost & discrection, so why inform or involve the customer.

In the UK safety recalls are overseen by a national standards agency Vosa, and the customer is informed directly...even here if the owner operator decides not to have the recall carried out no further action is taken other than lots of reminders
Some days your the pigeon & other days the statue

Offline Olympus

  • Explorer Master
  • ****
  • Posts: 1273
  • If it has tits or tires there will be trouble
  • Bike: The best colour Blue
  • City / Town: Rochester, Kent
  • Country: United Kingdom
Re: Cam Bucket Recall
« Reply #13 on: January 17, 2013, 05:40:50 PM »
*Originally Posted by Kenandmaureen [+]

I quoted my own and got the answer.  I can only suggest you contact them or your dealer.  Not prepared to list my VIN but I bought the bike in April if this helps.

I have just asked my dealer the question...he refuses to be drawn on the Vin range...he only will answer the question against my specific Vin number
Some days your the pigeon & other days the statue

Offline iExplorer

  • Explorer God
  • *****
  • Posts: 3370
  • Coat Hanger
  • City / Town: Cary, NC
  • Country: United States
Cam Bucket Recall
« Reply #14 on: January 17, 2013, 05:43:22 PM »
They should provide the paper copy to customers... Geeez... I spoke to my dealer, he was at lunch at the time, he will check what's there...


Facebook
Nova Scotia on Explorer

Offline Olympus

  • Explorer Master
  • ****
  • Posts: 1273
  • If it has tits or tires there will be trouble
  • Bike: The best colour Blue
  • City / Town: Rochester, Kent
  • Country: United Kingdom
Re: Cam Bucket Recall
« Reply #15 on: January 17, 2013, 05:51:39 PM »
My VW Passatt recently had a service and on the invoice it did state that a service bulletin update had been carried out (FOC) on the EGR valve programming ...too late for me to say no
I suppose in hindsight  the way to do it is the advise them at the time of booking either No to any updates being uploaded of ring me first for clarification
Some days your the pigeon & other days the statue

Offline james_uk9

  • Explorer Pro
  • ***
  • Topic Author
  • Posts: 166
  • Bike: Tiger Ex
  • City / Town: Barry
  • Country: Wales
Re: Cam Bucket Recall
« Reply #16 on: January 17, 2013, 06:08:02 PM »
*Originally Posted by Olympus [+]
I have just asked my dealer the question...he refuses to be drawn on the Vin range...he only will answer the question against my specific Vin number

A little dickie bird has told me today that it relates to ALL explorers AND the Trophy. I cant quote my source as he will only deny saying it however I trust him as a personal friend.

I can only suggest asking your dealer to check your VIN against the list.

Offline Tiger12

  • Explorer Pro
  • ***
  • Posts: 312
  • Bike: Explorer :-)
  • City / Town: Wrexham
  • Country: Wales, UK
Re: Cam Bucket Recall
« Reply #17 on: January 17, 2013, 07:20:38 PM »
My dealer phoned me today to inform me about this service bulletin. I'm the second bike they will do as they want to have a go first on their demo before touching a customers bike.

When it goes in they will also change the top radiator pipes at cost as they have turned green so must have been something I've used to clean the bike but no idea what and they will also do the annual service at a reduced price.  :001:

Offline RevEv

  • Explorer Member
  • **
  • Posts: 27
  • Bike: Triumph Explorer
  • City / Town: Salisbury
  • Country: United Kingdom
Re: Cam Bucket Recall
« Reply #18 on: January 17, 2013, 07:57:09 PM »
Just had a call from my dealer regarding this recall!


Offline Olympus

  • Explorer Master
  • ****
  • Posts: 1273
  • If it has tits or tires there will be trouble
  • Bike: The best colour Blue
  • City / Town: Rochester, Kent
  • Country: United Kingdom
Re: Cam Bucket Recall
« Reply #19 on: January 17, 2013, 08:01:24 PM »
*Originally Posted by RevEv [+]
Just had a call from my dealer regarding this recall!
Service bulletin yes ...recall no
Some days your the pigeon & other days the statue

 


Recent Topics

nonskid