Tiger Explorer

Main Tiger Explorer Discussion Boards => General Maintenance and Servicing => Topic started by: BayAreaCelt on June 11, 2018, 06:09:30 PM

Title: Costs of 1200 Tiger servicing
Post by: BayAreaCelt on June 11, 2018, 06:09:30 PM
Hi folks, how much are main dealers charging for servicing in the US for Tiger 1200 servicing?

Many thanks
Title: Re: Costs of 1200 Tiger servicing
Post by: CaptainTrips on June 11, 2018, 06:59:09 PM
*Originally Posted by BayAreaCelt [+]
Hi folks, how much are main dealers charging for servicing in the US for Tiger 1200 servicing?

Many thanks
Which service? A typical 10k service of a major 20k service?
Title: Re: Costs of 1200 Tiger servicing
Post by: BayAreaCelt on June 11, 2018, 07:03:59 PM
All of them would be useful to know as a ball park
Title: Re: Costs of 1200 Tiger servicing
Post by: NiK on June 12, 2018, 09:03:33 AM
Just paid around €180 for the first one.
Ouch!
Title: Re: Costs of 1200 Tiger servicing
Post by: AndrewNZ on June 12, 2018, 10:06:39 PM
I paid NZ$368 for the 12 month on on my MK II XRt.
Title: Re: Costs of 1200 Tiger servicing
Post by: Will Morgan on June 13, 2018, 09:57:49 AM
*Originally Posted by NiK [+]
Just paid around €180 for the first one.
Ouch!

Definitely a big OUCH if it was the initial 500 mile service on your new T12. 
UK dealers should only charges for the oils etc. Labour is free.
Is it different in France?
Title: Re: Costs of 1200 Tiger servicing
Post by: Oldguysrule60 on June 13, 2018, 11:37:18 AM
My first check (800 km) was no cost.  My first service (16,000 km) was just under AUD$390. I have been warned that the big one at 32,000Km is around AUD$700-800.  In addition I drop the oil and new filter between these service intervals because I feel they are to distant.
Title: Re: Costs of 1200 Tiger servicing
Post by: KenW on June 13, 2018, 11:44:35 AM
There is an alternative in Adelaide.

My bike services seem to cost about twice as much as my car services (Subaru Outback).
I suppose it makes sense in a distorted logic kinda way.  A new TEx costs about twice as much as a cheap small car.
Title: Re: Costs of 1200 Tiger servicing
Post by: NiK on June 13, 2018, 02:46:12 PM
*Originally Posted by Will Morgan [+]
Definitely a big OUCH if it was the initial 500 mile service on your new T12. 
UK dealers should only charges for the oils etc. Labour is free.
Is it different in France?
Weird!
I can't see why Triumph would pay their dealers differently in FR?!
Title: Re: Costs of 1200 Tiger servicing
Post by: CaptainTrips on June 13, 2018, 04:57:01 PM
Here is a previous topic about the 20k major service cost. I was quoted C$1100 but I did it myself.

https://www.tiger-explorer.com/index.php/topic,15989.msg192889.html#msg192889 (https://www.tiger-explorer.com/index.php/topic,15989.msg192889.html#msg192889)

My minor service cost was C$468 before I started doing that myself.
Title: Re: Costs of 1200 Tiger servicing
Post by: NZ_Trumpy on June 27, 2018, 03:23:08 AM
 :086: I got quoted NZ$320 today for my first 800km service booked for next Tuesday. I feel is a fair bit of money already since it is oil + filter + labour  :187:
I will be doing a oil + filter change every 6000k myself 'till annual / 16k service interval.
Title: Re: Costs of 1200 Tiger servicing
Post by: BayAreaCelt on June 27, 2018, 03:42:54 AM
Crikey... That's a lot for oil and filter change.. Does it void the warranty in NZ if you do it?
Title: Re: Costs of 1200 Tiger servicing
Post by: NZ_Trumpy on June 27, 2018, 04:27:20 AM
*Originally Posted by BayAreaCelt [+]
Crikey... That's a lot for oil and filter change.. Does it void the warranty in NZ if you do it?

Unfortunately it does void the Warranty if not serviced by "an Authorised Triumph dealer"  :003:
Title: Re: Costs of 1200 Tiger servicing
Post by: mjab on June 27, 2018, 08:56:56 AM
Servicing at any franchised dealer is always expensive especially when you consider labour charges of around £80 - £100 an hour plus vat (UK20%) .


At least the intervals are 10,000 miles apart rather than 6,000 for most other manufacturers. Handy when you're doing around 8-10,0000 miles a year
Title: Re: Costs of 1200 Tiger servicing
Post by: AndrewNZ on June 27, 2018, 10:12:04 PM
To put it into perspective the 12 month annual service on my XRt was NZ$368 and the 12 month annual service on my Jeep was NZ$356. Go figure!  :027:
Title: Re: Costs of 1200 Tiger servicing
Post by: NZ_Trumpy on July 04, 2018, 05:03:26 AM
Just picked up my bike from its first service - NZ$317  :012:

I complained about the clutch 'judder' when I dropped it off. Got advised today that they have got new clutch plates on order  :033: and approved by Triumph NZ as a warranty claim.
Brand new bike  :013:  I sort of expected it since I have read about similar cases on this forum  :034:

Trust that the replacement should sort it and I can start putting some good K's on it  :063:
Title: Re: Costs of 1200 Tiger servicing
Post by: Jaeger on July 04, 2018, 05:49:10 AM
Hi I did my 16000ks service as per the manual Gen1 Tiger.
Valve clearance and camshaft timing. supplied service pack ex Jack Lilly UK. Cheaper than NZ Triumph for everything, exchanged rate worked out a lot cheaper with some upgrades included.
Engine sounded a bit rough.
I wasn't keen on waiting for the revised service interval of 32000ks. Glad I did it sooner. Cost $1108.45

(https://cdn.img.tiger-explorer.com/001-2.jpg)
Title: Re: Costs of 1200 Tiger servicing
Post by: Pailton on October 02, 2018, 02:51:09 AM
I have just been quoted £260 for my 1st 10k service  :172:  :005:

I asked them to explain what they did for my hard earned money and was told they would email the service sheet through to me, I was told the air filter was included and the tank would have to come off though.  :230:

I expect I'm not going to be pleased with how little they will do. :024:
Title: Re: Costs of 1200 Tiger servicing
Post by: Hawkeye on October 02, 2018, 08:07:05 AM
*Originally Posted by Pailton [+]
I have just been quoted £260 for my 1st 10k service  :172:  :005:

I asked them to explain what they did for my hard earned money and was told they would email the service sheet through to me, I was told the air filter was included and the tank would have to come off though.  :230:

I expect I'm not going to be pleased with how little they will do. :024:

Wow that’s cheap! I’ve just paid £200 for an annual service at my main dealer which really was no more than an oil and filter change and updating the ECU, Chassis and clock electrics to the latest firmware on my Gen-2. Oil alone was £60.
For my 10K service, due in about 2,500 miles, I’ve been quoted in the region of £400 (as tank has to come off) which, if some of the shims need replacing could be even more expensive.

I’ve always understood about £400 for the 10k service and about £750 for the 20k service to be in the “right region” for main dealers. Maybe I’m wrong - what have others paid?
Title: Re: Costs of 1200 Tiger servicing
Post by: Tiger Lad on October 02, 2018, 09:00:09 AM
Just had a annual service done £200 on a gen 2 , basically the same as Hawkeye.
Title: Re: Costs of 1200 Tiger servicing
Post by: Will Morgan on October 02, 2018, 10:36:45 AM
*Originally Posted by Hawkeye [+]
I’ve always understood about £400 for the 10k service and about £750 for the 20k service to be in the “right region” for main dealers. Maybe I’m wrong - what have others paid?

I did manage to negotiate about 15% discount on my 20k service as a long term customer currently with 2 Triumphs they service. Things like new brake pads they charged for the parts but fitted for free. I do enough miles the services are more frequent than many owners, and sometimes in the winter when the workshop isn't very busy. And they always let me have a loan bike.

Most dealers know there is rival competition for your money so try haggling over the price. But treat them with a bit of respect/courtesy & do it at the outset not after the works done which would just make you sound like a moaning tightwad. You've nothing to lose asking. The worst that can happen is they say no.
Title: Re: Costs of 1200 Tiger servicing
Post by: Hawkeye on October 02, 2018, 11:47:25 AM
*Originally Posted by Will Morgan [+]
I did manage to negotiate about 15% discount on my 20k service as a long term customer currently with 2 Triumphs they service. Things like new brake pads they charged for the parts but fitted for free. I do enough miles the services are more frequent than many owners, and sometimes in the winter when the workshop isn't very busy. And they always let me have a loan bike.

Most dealers know there is rival competition for your money so try haggling over the price. But treat them with a bit of respect/courtesy & do it at the outset not after the works done which would just make you sound like a moaning tightwad. You've nothing to lose asking. The worst that can happen is they say no.

Absolutely agree Will and indeed have had discussions along those lines with my local dealer. Apparently having upper crash bars fitted - as I have on mine - can up the price slightly on the main 10k/20k etc services as they have to remove and replace them. The techie at my local dealership (who is very good) has already suggested to me that if I remove/replace the upper crash bars and the plastics surrounding the tank myself it will reduce the price of the main services as its one less job for them to do (so reducing the labour time). Haven't discussed how much yet, but I'd have thought probably around the price of an hour's labour or so. All helps.

However as they have said already, they can only quote for the standard service which for the 10k one includes checking the shims only. If they find they have to replace any shims, that would be an additional cost of course, both in labour and parts. And from memory, shims are not overly cheap!
Title: Re: Costs of 1200 Tiger servicing
Post by: PTwizz on October 02, 2018, 01:37:14 PM
I took my bike to the local dealer for 20k service and they quoted me over £800!
I bought a Dealertool OBD interface (£60) and did the job myself in about 5 hours with approx £130 spent on parts, oil, etc.
Title: Re: Costs of 1200 Tiger servicing
Post by: t552 on October 03, 2018, 11:40:25 AM
*Originally Posted by Pailton [+]
I have just been quoted £260 for my 1st 10k service  :172:  :005:

I asked them to explain what they did for my hard earned money and was told they would email the service sheet through to me, I was told the air filter was included and the tank would have to come off though.  :230:

I expect I'm not going to be pleased with how little they will do. :024:

Try Clive Wood at Swineshead in Lincs. Triumph independent specialist.
07752 477738
or FB "clive wood triumph".
Title: Re: Costs of 1200 Tiger servicing
Post by: NiK on October 03, 2018, 02:59:35 PM
*Originally Posted by Will Morgan [+]
I do enough miles the services are more frequent than many owners, and sometimes in the winter when the workshop isn't very busy. And they always let me have a loan bike.
I can't believe how heterogeneous the dealers network is!

Here is no rebate, no loaner, nothing at all.
Obviously, big T doesn't give a sh*t about me being on my fifth Triumph in 14 years...
Title: Re: Costs of 1200 Tiger servicing
Post by: FredJ9 on October 03, 2018, 03:44:02 PM
My first service was $105USD when I did the oil change myself.
It was worth it having another set of eyes look it over. I do trust my dealership to take care of me because I have been given no reason to not trust their honesty.
Hard to believe that changing your own oil will void the warranty. Not so where I’m at.
Title: Re: Costs of 1200 Tiger servicing
Post by: NiK on October 03, 2018, 04:59:31 PM
*Originally Posted by FredJ9 [+]
Hard to believe that changing your own oil will void the warranty. Not so where I’m at.
Officially, it surely won't.
However, if/when you'll need some good will out of warranty gesture, having serviced the bike yourself won't help.
Title: Re: Costs of 1200 Tiger servicing
Post by: Pailton on October 04, 2018, 01:13:11 AM
*Originally Posted by t552 [+]
Try Clive Wood at Swineshead in Lincs. Triumph independent specialist.
07752 477738
or FB "clive wood triumph".

Cheers t552 always good to know.  :028:

Normally I would be more than willing to use non franchised workshops but my bike is only seven months old and it's jumping out of 2nd gear (which they will be looking at while they have it) so to avoid  any warranty arguments I felt compelled to have it serviced with them.  :003: 
Title: Re: Costs of 1200 Tiger servicing
Post by: Jet on January 04, 2019, 12:39:10 AM
I just had my first "annual" service on my 2017 1200 XCA (here in the US).  Have to admit I was stunned at the cost.  Considering this was really nothing more than an oil and filter change I felt the $404.79 bill was extreme.  Combined with the 500 mile service it means I have spent almost $700.00 for nothing more than a couple of oil and filter changes during my first year of ownership.  I figure I'll bite the bullet to keep it under warranty but after that I'll probably either do it myself or go back to riding my 70 Bonneville, my 69 Trident or my old BSA.  My local dealer no longer sells Triumph so it is an hour ride in freeway traffic to get to one now that is an authorized dealer.
Title: Re: Costs of 1200 Tiger servicing
Post by: t552 on January 04, 2019, 06:46:08 AM
DID THAT INCLUDE TIRE ROTATION??? :001: :001: :001:
Title: Re: Costs of 1200 Tiger servicing
Post by: CaptainTrips on January 04, 2019, 01:48:13 PM
*Originally Posted by t552 [+]
DID THAT INCLUDE TIRE ROTATION??? :001: :001: :001:
... and door hinge lubrication?   :164:
Title: Re: Costs of 1200 Tiger servicing
Post by: Rfsci on January 04, 2019, 02:14:55 PM
Pollen Filter?
Power steering?
A/C?

Must have included tracking.

 :455:
Title: Re: Costs of 1200 Tiger servicing
Post by: Icy on January 04, 2019, 02:16:46 PM
Man... my bike sucks...
Title: Re: Costs of 1200 Tiger servicing
Post by: Jet on January 05, 2019, 02:45:10 AM
Don't forget the headlight fluid and Lucas smoke.  :008:
Title: Re: Costs of 1200 Tiger servicing
Post by: Jon on January 05, 2019, 11:46:56 PM
Just switched over to full synth blinker fluid this week Talk about smooth. I highly recommend it. :164:
Title: Re: Costs of 1200 Tiger servicing
Post by: CaptainTrips on January 06, 2019, 12:26:29 AM
*Originally Posted by Jon [+]
Just switched over to full synth blinker fluid this week Talk about smooth. I highly recommend it. :164:
But that stuff is soooo expensive.  :015:
Title: Re: Costs of 1200 Tiger servicing
Post by: Jon on January 06, 2019, 07:44:35 PM
*Originally Posted by CaptainTrips [+]
But that stuff is soooo expensive.  :015:

Ya gets what ya pays for. :745:
Title: Re: Costs of 1200 Tiger servicing
Post by: richardst on June 26, 2019, 01:03:03 AM
What is the 500 mile break in service running in the USA in $ on a '18 Tiger 1200 XRT?
Title: Re: Costs of 1200 Tiger servicing
Post by: Icy on June 26, 2019, 03:28:18 AM
*Originally Posted by richardst [+]
What is the 500 mile break in service running in the USA in $ on a '18 Tiger 1200 XRT?

I believe I paid $250
Title: Re: Costs of 1200 Tiger servicing
Post by: RaglandT on June 26, 2019, 04:09:35 AM
Mine was $270.  The final drive fluid change was about 20% of the bill.
Title: Re: Costs of 1200 Tiger servicing
Post by: CaptainTrips on June 26, 2019, 06:45:49 AM
*Originally Posted by RaglandT [+]
Mine was $270.  The final drive fluid change was about 20% of the bill.
Wow. $54 for 4 ounces of gear oil?
Title: Re: Costs of 1200 Tiger servicing
Post by: RaglandT on June 26, 2019, 03:32:45 PM
*Originally Posted by CaptainTrips [+]
Wow. $54 for 4 ounces of gear oil?

plus labor ... 
Title: Re: Costs of 1200 Tiger servicing
Post by: Jon on June 28, 2019, 03:21:04 AM
I think I paid around $8 for the last quart of Mobile 1 75/90 Synthetic Gear lube. If I recall the final drive takes around 7 ounces... :028:
Title: Re: Costs of 1200 Tiger servicing
Post by: CaptainTrips on June 28, 2019, 04:22:13 PM
*Originally Posted by Jon [+]
I think I paid around $8 for the last quart of Mobile 1 75/90 Synthetic Gear lube. If I recall the final drive takes around 7 ounces... :028:
I bought two bottles of the stuff about 11 or 12 years ago and it has lasted me through three bikes (doing regular changes) during that period. I still have half a bottle left.